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Noticeboard

The surgery will be closed as follows over Christmas/New Year:
-  Tuesday 25th December       (Christmas Day)
-  Wednesday 26th December   (Boxing Day)
-  Tuesday 1st January             (New Year's Day)

We will be open as normal between these dates from 8.00am to 6.30pm.

myGP App
Download our new appointment bookings app to your smartphone for free. myGP was developed to make access to healthcare easier and faster for patients. Once downloaded, simply log-in with your date of birth and mobile number and add the people you care for, allowing you to book and cancel appointments for them. It’s really that easy! For more information, please visit: ilovemygp.com.

GP and Nurse appointments are available at evenings, weekends, and Bank Holidays
These are available via Cumbria Health on Call.  To book an appointment, speak to your GP practice or call 03000 247 247.

Closed for Staff Training
From 1.00pm on Wednesday 13th February 2019 and we will re-open at 8.00am on Thursday 14th February 2019.

Next Patient Participation Group (PPG) Meeting
Next Meeting Friday 11th January 2019 - For more information click HERE.

NEVER MISS ANOTHER APPOINTMENT WITH OUR FREE TEXT MESSAGE REMINDER SERVICE
Please update your mobile telephone number at reception today so we can text your reminders of your upcoming appointments and notify you of any check-ups you are due. For more information click HERE.

Practice Charter

To provide a caring and efficient service; to treat all patients equally and with respect

Our Responsibilitiescarer

  • To always strive to offer the best medical and nursing care.
  • That practice staff will always endeavour to greet you with courtesy, whether in the surgery, in your home, or on the telephone
  • That your right to confidentiality will always be respected
  • That you will be seen the same day if your problem is urgent
  • That you will be seen by your preferred doctor or nurse, whenever possible
  • That you will be informed should there be a significant delay for your appointment
  • That you will be referred to a consultant or other services whenever necessary
  • That you will be informed of your test/investigation results when they become available
  • That your repeat prescription will be ready within 48 hours of request
  • That your suggestions and comments about our service will be considered sympathetically
  • That your complaints will be dealt with quickly

Your responsibilities

  • To treat staff and other patients politely and with respect
  • To inform us of any changes in your personal details so that our records remain accurate
  • That urgent appointments are requested for urgent problems only
  • That home visits are requested only if you are unable to attend the surgery
  • To cancel your appointment as soon as possible if you are unable to attend, so that we can offer the appointment to someone else
  • To arrive on time
  • To be patient when surgeries are running unavoidably late
  • To make a separate appointment if more than one member of your family needs to be seen; should you have several problems to discuss, you may be asked to make another appointment to discuss them


 
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