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Patient Participation Group

We are setting up a virtual Patient Participation Group. 

Please click on the 'Get Involved' link below for more details.

CHRISTMAS & NEW YEAR!

For all information regarding Christmas & New Year Prescriptions, Appointments and Opening Times please follow the following links:

YOu should find all relevant information if you follow the above links. If you have any issues please call Reception on 01229 821599.

Thank you for your co-operation in advance & Merry Christmas!!

FLU SEASON UPDATE!

As you will be aware FLU SEASON is upon us and we are trying to ensure all patients eligible for a vaccination this year attend the Surgery for this.

This year we are working closely with a company: Sanofi Pasteur to assist the Surgery in contacting each patient. 

Sanofi may contact you via voicemail or text message to remind you that you are due a Flu Vaccination. Once you have received this reminder, please contact the Surgery to make an appointment.

Please be assured no patient identifiable information has been shared and your details still remain secure.

Welcome to 243 Abbey Road Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

The main entrance is at the rear of the building on Warwick Street, where parking is much easier.

WE NEED YOU...!

Interested in your Surgery? Have any ideas or suggestions on how we can improve your healthcare or services? Join our Patient Participation Group (PPG) and voice your opinions.

Aims and objectives of the PPG:

  • try to develop a positive and constructive relationship between patients, the practice and the wider community.
  • to be responsive to patients' needs and also for our patients to understand and support the practice's systems, thereby helping us to deliver efficient care.
  • to consult the PPG on all major developments within the practice and inform them of changes that have occurred.
  • feedback from the PPG on our services and performance, so that we can assess how successful we are being in the delivery of appropriate and efficient care.
  • completion of the 'Patient Satisfaction Survey' each year and discuss the results with the group, formulating an action plan.

All registered patients are welcome to join the PPG although the core group that will meet at least twice a year will be limited to twelve. All other members will be able to have input via email or letter.

  Please contact us via the 'contact us' tab above or on 01229 821599 and ask for Emily if you would like to express interest in becoming a member.

We aim to make the PPG representative of all our patients and are particularly interested in recruiting  younger patients, parents of young children and people from non- British ethnic groups as they are currently not well represented on the group.

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(Site updated 10/12/2014)
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